Follow us -

Privacy Policy

WEBSITE PRIVACY POLICY

Goulburn River Valley Tourism views the privacy of personal information of visitors to its websites as an important issue and is committed to providing the best possible user experience in regard to privacy.

The Website Privacy Policy refers to the websites that are owned and operated by Goulburn River Valley Tourism (ABN 20 148 973 095) under the domain names of www.goulburnrivervalley.com.au and www.heartofvictoria.com.au and will be referred to as “We”, “our” and “us” in this Internet Privacy Policy.

By using either of these sites, you agree to the Internet Privacy Policy of the web sites (“the website”), which is set out on this website page. The Internet Privacy Policy relates to the collection and use of personal information you may supply to us through your conduct on either of our websites.

We reserve the right, at our discretion, to modify or remove portions of this Internet Privacy Policy at any time. This Internet Privacy Policy is in addition to any other terms and conditions applicable to the website. We do not make any representations about third party websites that may be linked to the website.

We recognise the importance of protecting the privacy of information collected about visitors to our websites, in particular information that is capable of identifying an individual (“personal information”).

This Internet Privacy Policy governs the manner in which your personal information, obtained through the website, will be dealt with. This Internet Privacy Policy should be reviewed periodically so that you are updated on any changes. We welcome your comments and feedback and you will find all of our contact details listed at the bottom of this policy.

 

Personal Information

Personal information about visitors to our site is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with further services or to answer or forward any requests or enquiries. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia.

 

Use of Information

Personal information that visitors submit to our site is used only for the purpose for which it is submitted or for such other secondary purposes that are related to the primary purpose, unless we disclose other uses in this Internet Privacy Policy or at the time of collection. Copies of correspondence sent from the web site, that may contain personal information, may be stored as archives for record-keeping and back-up purposes only.

 

Collecting information on Subscribers to Our Newsletter

As part of subscribing to our newsletter (industry stakeholder through www.goulburnrivervalley.com.au or consumer through www.heartofvictoria.com.au or both), we collect personal information about you in order for you to take full advantage of our services.

Subscription  is completely optional. Subscription may include submitting your name, email address, address, telephone numbers, option on receiving updates and promotional material and other information as outlined in the subscription. You may access this information at any time by contacting Goulburn River Valley Tourism.

 

Credit Card Details

Credit Card details are only stored for the processing of payment and will be deleted once payment is processed.

 

Disclosure

Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure.

We may engage third parties to provide you with goods or services on our behalf. In that circumstance, we may disclose your personal information to those third parties in order to meet your request for goods or services.

 

Security

We strive to ensure the security, integrity and privacy of personal information submitted to our websites, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure. However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems.

In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.

 

Collecting Information from Users

IP Addresses

Our web servers gather your IP address to assist with the diagnosis of problems or support issues with our services.  Again, information is gathered in aggregate only and cannot be traced to an individual user.

 

Cookies and Applets

We use cookies to provide you with a better experience. These cookies allow us to increase your security by storing your session ID and are a way of monitoring single user access.
This aggregate, non-personal information is collated and provided to us to assist in analysing the usage of the site.

 

Access to Information

We will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected.

In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.

 

Links to other sites

We provide links to websites outside of our websites, as well as to third party websites. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies or organisations linked to our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that website and its privacy statement.

 

Problems or questions

If we become aware of any ongoing concerns or problems with our websites, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our Privacy Policy, or you have a problem or complaint, please contact us as follows:

The Executive Officer
Goulburn River Valley Tourism
1 Bury Street Euroa  VIC 3666
PO Box 334 Euroa VIC 3666
03 5795 1614
0488 776 733
info@goulburnrivervalley.com.au

For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner’s web site; http://www.privacy.gov.au/.

 

[Last updated 21 December 2016]

Have you updated your ATDW listing?

A lot of local businesses listed on the ATDW prior to our consumer website launch 12 months ago. Those listings are now up for their annual review.

About Us

Goulburn River Valley Tourism - the peak tourism organisation for the 'Heart of Victoria' region.

Find out more about us.

Newsletter

Your Name (required)

Your Email (required)

GRVT_logo_trans_rev_240x70

Join Us On Facebook

Copyright 2016-2017. Goulburn River Valley Tourism
Made with ❤ by Regional Business Toolkit

03 5795 1614 • Email UsPrivacy